November 18, 2008 - Professional Development Meeting
At the Yankee Pedlar on Route 5 in Holyoke

Topic: Sharpening Your Interpersonal Skills
by Michael J. Francoeur (photo of Dale Carnegie)

Maybe you have a new team, you're working with difficult people or your feeling the competitive pressures of doing more with less, maybe you would just like to be reminded of some of the practical skills in dealing effectively with people.  Join us for a stimulating presentation on one of the keys to your success - getting along with and dealing with people.

John Donne wrote, "No man is an island, entire of itself every man is a piece of the continent, a part of the main..."

No man is an island is very true in business, because at the end of the day, business is fundamentally about people.  Jack Welch once commented saying, GE is a people development center and that developing people is GE's main business.  For your company to realize it's full potential, do you need people who are highly committed and creative?  Who can take the ball and run with it as far as they can?

It can be a balancing act maintaining the equilibrium between people and profits.  According to Jeffrey Pfeffer, Professor at the Stanford Graduate School of Business, companies that treat their people right get enormous dividends: high rates of productivity, low rates of turnover.  Companies that don't, get the opposite and complain about the death of loyalty and dearth of talent.

Dale Carnegie wrote the book on the human side of the success, How to Win Friends and Influence People in 1936, and it has sold over 50 million copies worldwide and helped launch a company that is now in over 80 countries around the globe with over 7 million graduates.  Dale Carnegie's insights into people and human nature are timeless and they will still be true 100 years from now.

Our speaker, Mike Francoeur, has spent over 25 years presenting Dale Carnegie Training to over 20,000 individuals and teams locally in Massachusetts and Connecticut.  His goal is to inspire us with the importance of sharpening our interpersonal skills and share a few of Dale Carnegie principles on how to do so.  How to build trust, how to quickly establish rapport, how to build and maintain successful business relationships.

Reservations
Contact Jack Perazella
Call (413) 527-2842, or email at japer@juno.com
No later than Saturday, November 15, 2008

Agenda
Networking: 5:30 - 6:30 PM
Speaker: 6:30 - 7:30 PM
Business Meeting: 7:30 - 7:45 PM
Dinner: 8:00 PM

Price
Members: $25.00
Non-Members: $35.00
Students/Retirees $17.00

Directions to Yankee Pedlar at intersection of routes 5 and 202 in Holyoke:

From I-91 North: I-91 to Exit #16 for Rte 202. At end of ramp, bear right and proceed about ½ mile down to Rte 5. Yankee Pedlar is to the left just across the intersection.

From I-91 South: Exit #16 for Rte 202. At end of ramp bear left and proceed as above.